Reports of blank screens from multiple enviroments

Incident Report for Price Edge

Postmortem

On the 30th of March, 2022 at 10:11 CETS we were alerted by an internal team member and several clients that there were issues with blank screens appearing after the latest releases.

After investigation, we concluded that the issue was related to HTTP headers being cached.

We sincerely apologize for any issues this might have caused you.

Posted Apr 08, 2022 - 15:40 CEST

Resolved

This incident has been resolved.

Posted Mar 30, 2022 - 13:21 CEST

Update

No more issues related to this have been reported and no further issues have been seen. Hence we will close this ticket

Posted Mar 30, 2022 - 13:21 CEST

Monitoring

We are monitoring the issue in the meantime

Posted Mar 30, 2022 - 10:50 CEST

Identified

No issues related to this is remaining.

The issue have been identified to be Cache-related - please reload the page multiple times to solve in the meantime if it reoccurs.

Posted Mar 30, 2022 - 10:50 CEST

Investigating

We have multiple reports on blank screens appearing for some views after the latest release. We are investigating the issue

Posted Mar 30, 2022 - 10:13 CEST

This incident affected: Application.