On January 31st, 2022 at 17:27 CETS we were alerted by an internal team member that there were issues with one of our servers. After an initial validation, we identified that this was an issue with 2 of our servers and affecting about 50% of our environments.

After investigation, we identified that the servers had been closed by AWS for maintenance updates.

In order to resolve it quickly, we restarted the 2 servers. No other action was needed since.

We sincerely apologize for any issues this might have caused you as a user of PriceEdge and have taken actions to improve our process server maintance.