On January 14, 2025, at 07:59 CET, we were alerted to an issue affecting one of our servers which resulted in service disruptions. Our investigation revealed that the server had run out of disk space due to an improperly executed manual process.

To resolve the issue, we terminated the problematic process, which immediately restored normal server operations.

We sincerely apologize for any inconvenience this may have caused you as a PriceEdge user. To prevent similar incidents in the future, we are enhancing our server maintenance processes and improving our alerting system to detect such issues earlier.

Thank you for your patience and understanding.